Data-Driven Practice Analysis for Associations
By Randy Lindner, President, rlindner@bostrom.com Challenges and Opportunities: Since 1970 in compliance with a federal mandate, the National Association of […]
Category: Membership Services
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Nonprofit Culture & the Customer Experience in Association Management
By Ken Monroe, Chairman & CEO, kmonroe@bostrom.com Customer obsession is Amazon’s No. 1 leadership principle: “Leaders start with the customer and […]
Infusing Growth, Engagement and Connection into Nonprofit Conference Planning Across Multi-Generational Membership
By Bryan White, Account Executive, bwhite@bostrom.com Most associations will eventually experience a demographic shift in their membership. The long-time “Legacy” […]
Managing – and Adapting – Your Associations Business Model
Emerging Business Revenue Models The concept of non-dues revenue has changed. Traditionally, associations earned dues revenue from members — and […]